Department of Medical Assistance Services

Fiscal Agent Transition

This page last updated on July 2, 2010

Important Update: MediCall is now returning correct remit information. For other important updates, please check back often.

MediCall is currently returning some erroneous check status and claims payment history information. To ensure you have accurate payment information we recommend you call the DMAS Helpline at 1-800-552-8627 until further notice.We apologize for any inconvenience this may cause.

On June 28, 2010, DMAS will transfer all Fiscal Agent and Provider Enrollment Services functions from First Health Services Corporation (FHSC) to ACS State Healthcare (ACS). ACS State Healthcare will takeover existing operations historically performed by FHSC including claims processing, provider enrollment, electronic data interchange (EDI), checks/remittances and electronic funds transfers(EFTs), web-based and telephonic inquiry applications (Automated Response System and MediCall), and member eligibility functions.

Below you will find links to detailed information regarding these services. Please check back often for updates.

Please also go to the new Virginia Medicaid Web Portal Fiscal Agent website at http://www.virginiamedicaid.dmas.virginia.gov.

Please click on the information or link you are interested in. To return to this page, use your browser’s back button.

For your reference:

Fiscal Agent Transition FAQs
All Correspondence regarding the FA Transition
- January 2010, Medicaid Memo
- May 2010 Medicaid Memo
EDI/Service Center Information

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If you have further questions about the Fiscal Agent Transition, please email FiscalAgentTransition@DMAS.Virginia.gov . Please note that only those questions relating to the transition will be answered.

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