COVID-19: Return to Normal Enrollment

Virginia Medicaid will soon return to our normal enrollment processes. We’re working with health care advocates and other partners to make sure eligible Virginians keep getting high quality health care coverage.

Members can take steps to get ready now. To make sure you receive important paperwork, we need your up-to-date mailing addresses and phone numbers. Members can make updates:

• Online at commonhelp.virginia.gov, 
• By calling Cover Virginia at 1-833-5CALLVA (TDD: 1-888-221-1590), or
• By calling their local Department of Social Services.

All states will review eligibility for Medicaid members once the federal public health emergency ends. We do not yet know when the federal public health emergency will end but we are preparing now. To find more information about this process, including answers to frequently asked questions, visit CoverVA.org or CubreVirginia.org. To find resources for members, stakeholders, and partners as the Department plans for the end of the public health emergency visit the COVID-19 pages of CoverVA.org and CubreVirginia.org.

For provider information, visit the COVID-19 page.