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Last Chance to Update Accounts


If you are a provider with an active primary account holder but you missed the deadline for making updates, you can use a self-service only process to make your updates. You must make these updates by 5 p.m. March 7, 2022. Detailed instructions are available at the top right of the Virginia Medicaid Portal.

Providers who miss this second deadline for making updates must complete a registration form that will be available starting March 21, 2022, on the Provider Forms Search on the new provider portal on the Medicaid Enterprise System (MES) website. We strongly encourage providers to take immediate action using this fast and easy process to avoid delays in your access to the new provider portal.

We have also identified a number of inactive primary account holders for the provider portal accounts. If you are a primary account holder with an inactive account, we are assigning your organization administrator as your new primary account holder. If you have more than one organization administrator, we are assigning the organization administrator who most recently accessed the Medicaid Management Information System (MMIS) as the new primary account holder. Please visit the Virginia Medicaid Portal for further instructions in the top right corner of the homepage.