Cardinal Care
Virginia's Medicaid Program
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News and Updates

Connect With Your Doctor

​Once you select your health plan, it’s time to choose your primary care provider (PCP). Your PCP is your family doctor who provides most of the health care you will ever need. He or she will also refer you to other providers for more specialized care.


COVID-19 Vaccine Update: All Adults Now Eligible for a Booster Vaccine

To protect yourself and your family, the Virginia Department of Health recommends that individuals who are 18 and older should receive a booster dose of the COVID-19 vaccine.

  • For the Pfizer-BioNTech and Moderna vaccines, boosters are recommended 6 months after the 2nd dose.
  • For the Johnson & Johnson vaccine, the booster dose is recommended 2 months after the first dose.

Apply for Income Assistance

It is important that every family in Virginia has enough money to meet their basic needs. The Department of Social Services can help struggling families through the Temporary Assistance for Needy Families (TANF) program. 


Get Help Covering Essential Services Through Virginia CommonHelp

In these difficult times, many Virginians are looking for assistance with essential services. Virginia CommonHelp makes it easy for you to apply for multiple Department of Social Services programs using one online application.


Open Enrollment Season is Here

Through December 31, 2021, some Medicaid members are able to change their health plan for any reason. If you are eligible for this plan selection period, you should have received a yellow letter in the mail.


Important COVID-19 Vaccine Update: The FDA Approves Vaccine for Children Ages 5 - 11

The FDA has approved the COVID-19 vaccine for children aged 5-11. You can now make sure your children are protected at school, during sports activities, and when they are spending time with friends. 


Local Resources for Veterans, Older Adults, People with Disabilities, and More

Do you need assistance finding services for yourself or someone you care for? VirginiaNavigator is a nonprofit organization that helps Virginians access the information and services they need, close to home. Using VirginiaNavigator, Virginians can access over 26,000 local resources that serve older adults, people with disabilities, veterans, caregivers, and their families.


Live Your Life With Support

You may need long-term support due to illness, injury, a disability, or other conditions. Medicaid has you covered. If you are in one of those situations, you may be enrolled in the Commonwealth Coordinated Care Plus program. You will receive a Care Coordinator who will work with you to ensure you will receive the care you need.


Open Enrollment 2021 Has Begun

Having a health care plan that meets your needs is important. During Medicaid Open Enrollment you can change your health plan for any reason. For some Commonwealth Coordinated Care Plus members, open enrollment starts October 1 and ends December 31, 2021. For others, open enrollment starts November 1 and ends December 31, 2021. We will send you a letter by mail with your dates and plan selection packet.


Outreach Underway for Letter Sent in Error to Some Members

Some Medicaid members recently received a letter from our agency with the title “Premium Payment (Capitation Fees) for Managed Care Organization and Estate Recovery.” We sent this letter in error. If you are a Medicaid member who received this letter and took steps to cancel your health coverage, please contact us right away. We want to help you restore your health care coverage.