Language and Disability Access

Virginia Medicaid is committed to providing language access services and reasonable accommodations to Medicaid applicants and members with disabilities and those with limited English proficiency. This includes the availability of language assistance services and auxiliary aids throughout the entire Medicaid process, including accessing information about the Medicaid program, completion of an application, obtaining medical services, and the appeals process.

Language and Disability Access Plan

The Language and Disability Access Plan defines the actions that will be taken and monitored on an ongoing basis by Virginia Medicaid to ensure meaningful access to all Medicaid programs, services, and activities for LEP individuals and individuals with disabilities.

Language and Disability Access Plan (PDF): English | Spanish 

Additional information about DMAS’s recent language and disability access work is available in the Language and Disability Access Report.