Long Term Services and Support

Long Term Services and Support (LTSS)

Nursing Facilities, Specialized Care Nursing Facilities, Long-Stay Hospitals, Home Health and more

Provider Information, Programs and Initiatives, Services and Waiver Information

Electronic Visit Verification, Program of All-inclusive Care, Civil Monetary Penalty, and Screening Information.

Aging and Disability Services, Automated Enrollment and Disenrollment, Durable Medical Equipment, Level of Care Review

Consumer Directed Services, Home and Community Based Services, Developmental Disability and more

Helplines for Recipients, Managed Care and Providers

Member Helpline

Tel: 1-804-786-6145

Managed Care Helpline

Tel: 1-800-643-2273

Provider Helpline

Tel: 1-800-552-8627
Tel: 1-804-786-6273