Virginia MedicaidCardinal Care
Cardinal Care connects members to the care that they need when they need it and reduces transitions between programs as their health care needs evolve. All managed care and fee-for-service Medicaid members are part of the Cardinal Care program. Cardinal Care continues to offer members the same programs and services and does not reduce or change any existing coverage, as long as you remain eligible. Effective July 1, 2025, we will be transforming the Virginia Medicaid's System to drive member-centric choices and care.
Virginia Medicaid members are part of Cardinal Care - a single system of care for all of our 2 million members. Cardinal Care connects members to the care that they need when they need it and reduces transitions between programs as their health care needs evolve. All managed care and fee-for-service Medicaid members are part of the Cardinal Care program. Cardinal Care continues to offer members the same programs and services and does not reduce or change any existing coverage. The Medicaid fee-for-service program will continue to serve newly enrolled members for a short time as well as those with limited health coverage. Members can use their blue-and-white Medicaid ID cards, or green-and-white Plan First ID cards until they receive a Medicaid Fee-for-Service card with the Cardinal Care logo. Both the old and the new cards are accepted by Medicaid providers.
Talk with your health provider and/or your health plan if your health needs change. Cardinal Care is here to support you and all of your health care needs!
What’s new?
As of July 1, 2025, Virginia Medicaid will have 5 Managed Care Plans:
- Aetna Better Health of Virginia: Aetna Medicaid Virginia
- Anthem HealthKeepers Plus: Anthem
- NEW Humana Healthy Horizons of Virginia: Humana Healthy Horizons
- Sentara Health Plans: Sentara Health Plans
- United Healthcare of the Mid-Atlantic, Inc: UnitedHealthcare Community Plan
Medicaid Members who are currently in a Molina plan will be switched to the new Humana Healthy Horizons of Virginia plan effective July 1, 2025. FAMIS members can now make plan choices through the managed care enrollment broker. Members in foster care, former foster care or adoption assistance will receive benefits and services under the Anthem HealthKeepers Plus, the new Foster Care Specialty Plan.
To contact your current Health Plan, Compare Plans, or Change your Plan:
- Download the free Virginia Cardinal Care Mobile App on your Android or iPhone by clicking: Virginia Cardinal Care on the App Store
- Visit the Enrollment Broker website: Enroll
- Contact the Enrollment Broker by phone: Hours of operation: Monday – Friday, 8:30 a.m. – 6:00 p.m.
- Toll-free number:
1-800-643-2273 - TTY:
1-800-817-6608
- Toll-free number:
New Cardinal Care Mobile App!
Download the free Virginia Cardinal Care Mobile App on your Android or iPhone. Search for “Virginia Cardinal Care” on Google Play or the App Store to find which health plans work with your doctors.
Resources
- Cardinal Care Managed Care Resources
- Cardinal Care Frequently Asked Questions
- Cardinal Care Frequently Asked Questions - Spanish
- MCO Medicaid and FAMIS ID cards
- Cardinal Care Sample MCO ID Cards - Spanish
- Member Flyer - Sample ID Cards
- Member Flyer - Sample ID Cards - Spanish
- Member Poster - Sample ID Cards
- Member Poster - Sample ID Cards - Spanish