Virginia MedicaidCardinal Care connects members to the care that they need when they need it and reduces transitions between programs as their health care needs evolve. All managed care and fee-for-service Medicaid and FAMIS members are part of the Cardinal Care program. Effective July 1, 2025, additional program enhancements are being introduced to drive member-centric choices and care. These changes will not reduce Cardinal Care’s current programs and services or any existing coverage, as long as the member remains eligible for Medicaid or FAMIS.
What’s new?
As of July 1, 2025, Cardinal Care Managed Care members have 5 health plan options:
- Aetna Better Health of Virginia: Aetna Medicaid Virginia
- Anthem HealthKeepers Plus: Anthem
- NEW Humana Healthy Horizons of Virginia: Humana Healthy Horizons
- Sentara Health Plans: Sentara Health Plans
- United Healthcare of the Mid-Atlantic, Inc: UnitedHealthcare Community Plan
Members enrolled in a Molina plan will be switched to the new Humana Healthy Horizons of Virginia plan, effective July 1, 2025. All Cardinal Care Managed Care members will be able to change their health plan between June19, 2025 and September 30, 2025. FAMIS members can now access the Cardinal Care Enrollment Broker, previously only available to Medicaid members, to help them compare health plans and select the one that best fits their and their family’s needs.
Members who are in foster care, receive adoption assistance, or aged out of foster care and are under age 26 will receive additional supports through the new Foster Care Specialty Plan administered by Anthem HealthKeepers Plus.
Learn More!
View a recorded Virtual Cardinal Care Member Education Session. Each recording includes the presentation given by DMAS and MCO representatives and question and answer portion of the event:
- Morning Virtual Cardinal Care Member Education Session (June 10), Watch here
- Evening Virtual Cardinal Care Member Education (June 10), Watch here
Watch a recording of the presentation without the question and answer portion or review a pdf of the presentation.:
- Cardinal Care Member Education Session Recording (Video), English | Spanish
- Cardinal Care Member Education Session Presentation (pdf), English | Spanish
Submit additional questions about Cardinal Care Managed Care to DMAS. The Cardinal Care FAQ will also be updated with additional information based on the questions received.
Cardinal Care Enrollment Broker
The Cardinal Care Enrollment Broker provides three easy ways for members to learn about the managed care health plans, compare plan provider networks and enhanced benefits, and change plans.
- New Cardinal Care Mobile App! Download the free Virginia Cardinal Care Mobile App on your Android or iPhone, by searching for “Virginia Cardinal Care” on Google Play or the App Store:
- Cardinal Care Enrollment Broker website: Enroll
- Contact the Enrollment Broker by Helpline:
- Hours of operation: Monday – Friday, 8:30 a.m. – 6:00 p.m.
- Toll-free number: 1-800-643-2273
- TTY: 1-800-817-6608
Resources
- Cardinal Care Managed Care Resources, English | Spanish
- Sample Cardinal Care Member ID Cards, English | Spanish
- Cardinal Care Member Flyer, English | Spanish
- Cardinal Care Molina Member Flyer, English | Spanish
- Cardinal Care Foster Care Specialty Plan, Foster Care Member Flyer, English | Spanish
- Cardinal Care Foster Care Specialty Plan, Adoption Assistance Member Flyer, English |Spanish
- Cardinal Care Foster Care Specialty Plan, Former Foster Care Member Flyer, English | Spanish