Virginia MedicaidElectronic Visit Verification
Overview
For the most recent information on Electronic Visit Verification (EVV), please review the updated Frequently Asked Questions document.
We want to hear from our providers now that these rules are in place. What is working? What areas need improvement going forward? To share your feedback or ask additional questions about EVV, please email EVV@dmas.virginia.gov.
- Medicaid EVV FAQs - Updated November 16, 2023 [pdf]
- EVV Bulletin to Home Health Providers and MCOs - November 16, 2023
The federal 21st Century CURES Act of 2016 requires states to implement EVV. Subsequent legislation extended the deadline for states to comply with the EVV requirement for Medicaid personal care services to January 1, 2020. There was no change in the date for home health services: January 1, 2023. DMAS has applied for a Good Faith Extension and is working toward a July 2023 implementation for Home Health Care Services (HHCS) EVV.
The Virginia Appropriations Act expanded the use of EVV to include consumer-directed personal care and respite and companion services.
Benefits
There are several benefits to adopting an EVV system:
- Promote quality outcomes for individuals (Quality of Care)
- Greater opportunity for enhanced care coordination and data sharing.
- Reduce billing errors and improve payment accuracy (Program Integrity)
- Electronically verifies that a caregiver is physically present for a visit.
- Promote oversight of the services provided
- Comply with federal and state requirements.
Upcoming Training
| Date | EVV Training Webinar Link | Audio Conference | Access Code for Audio |
| Thursday, June 22, 2023 3:00-4:00 pm |
Click here for the 6.22.2023 EVV Training | 1-866-692-4530 | 2436 762 4174 |
Training Materials
- EVV DMAS Provider, Vendor, Clearinghouses Webinar, January to May 2023
- EVV Notice For Members
- EVV Questions and Answers For Services Facilitators
- Services Facilitator (SF) EVV Presentation June 2019
- EVV Presentation Updated - March 2020
- EVV Presentation - August 2019
- EOR and Attendant EVV Presentation June 2019
Virginia Medicaid Resources
- EVV Home Health Care Services Fact Sheet 2023
- Medicaid Home Health Care Services (HHCS) EVV Project Update January 26, 2023
- MES EDI 837I Companion Guide February 3, 2023 Revised
- FFS 837I HH EVV Example A December 5, 2022
- FFS 837I HH EVV Example B December 5, 2022
- Medicaid Bulletin Home Health Care Services (HHCS) Electronic Visit Verification Project Update September 15, 2022
- COVID-19 Electronic Visit Verification Transition Period Extended to September 1, 2020 for Agency Directed Services
- Medicaid Bulletin Electronic Visit Verification Required September 1, 2020
- Medicaid Bulletin Electronic Visit Verification Required September 1, 2020 (1)
- MSR 2020 077 001 W Attachment COVID 19 MEMO V1.0 Dtd March 19, 2020
- MSR 2020 002 001 W Attachment EVV Update 2 Bulletin V1.0 Dtd January 3, 2020
- MSR 2019 267 001 W Attachment EVV Update Bulletin V1.0 Dtd September 25, 2019
- MSR 2019 232 001 W Attachment EVV Provider Manual Cover Memo V1.0 Dtd August 21, 2019
- MSR 2019 231 001 W Attachment Medicaid Bulletin V1.0 Dtd August 20, 2019
- Medicaid Bulletin V1.0 Dtd April 22, 2019
- MSR 2018 304 001 W Attachment Memo V1.0 Dtd November 1, 2018
- Lifeline Telephone Support
Virginia Health Plans
Electronic Visit Verification Documents from Virginia Health Plans
National Resources
Beneficiary & Caregiver
The individual receiving services and supports and the caregiver should be informed about EVV. Foremost, EVV provides a level of assurance the caregiver is onsite to provide the services identified in the plan of care. This is a useful tool to reduce fraud, waste and abuse which promotes the integrity of the service. Additionally, your provider may have specific requirements that may involve the member or caregiver.
Vendors
Vendors are encouraged to review the two links about the Companion Guides above along with the FAQs and the Draft EVV Regulations.