MCO Contacts
Providers can reach out to Medicaid managed care organizations if you have questions. Here is a list of contacts who can assist you:
| MCO | Name | Phone | |
| Aetna | Aetnabetterhealth-VAProviderRelations@aetna.com | RJ Dix, Provider Relations Manager | 855-652-8249 |
| Anthem | AnthemEVVProviders@Anthem.com | ||
| Magellan | thompsonw@magellanhealth.com | William Thompson | |
| Optima Health | editeam@sentara.com | ||
| United | northeastprteam@uhc.com | 844-284-0146 | |
| Virginia Premier | evvsystemproject@virginiapremier.com | Claims Customer Service call center | 1-877-719-7358 and follow the prompts to reach Claims |
| Provider Relations | 804-968-1529 |
Contact
For additional questions about Electronic Visit Verification (EVV)