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United Healthcare Community Plan of Virginia

Case ID Date Points Issue Type Description
20127 1/26/2022 5 Network Adequacy Inappropriate involvement of United Healthcare agent with member enrollment process and the Enrollment Broker (Maximus).
20070 11/17/2021 5 Other MCO granted approval for their Fiscal/Employer Agent (F/EA) to change Department of Social Services (DSS) Criminal Background Process without prior approval by Department of Medical Assistance Services (DMAS).
20068 11/17/2021 10 Reporting Migration of online web portal and website platform without approval by DMAS.
20067 11/17/2021 10 Financial Error in FICA tax processes by MCO's Fiscal/Employer Agent (F/EA) vendor.


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