| Case ID |
Date |
Points |
Issue Type |
Description |
| 20207 |
2/14/2022 |
10 |
Care Coordination |
Inappropriate CCC Plus Waiver enrollment. |
| 20074 |
11/17/2021 |
5 |
Other |
MCO granted approval for their Fiscal/Employer Agent (F/EA) to change Department of Social Services (DSS) Criminal Background Process without prior approval by Department of Medical Assistance Services (DMAS). |
| 20072 |
11/17/2021 |
10 |
Other |
Migration of online web portal and website platform without approval by DMAS. |
| 20071 |
11/17/2021 |
10 |
Financial |
Error in FICA tax processes by MCO's Fiscal/Employer Agent (F/EA) vendor. |
| 19987 |
9/16/2021 |
5 |
Other |
Inaccurate Level of Care (LOC) portal entry and inappropriate CCC Plus Waiver enrollment. |
| 19687 |
4/30/2021 |
10 |
Care Coordination |
Inappropriate CCC Plus Waiver enrollment. |